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From start-up to grown-up

Graphic Design

Posted by Patrick Burgoyne, 14 September 2012, 11:19    Permalink    Comments (12)

Yesterday, eBay unveiled its new logo (designed by Lippincott). Gone is the quirky irregular type that signalled 'here's an exciting new company that wants to do things differently'. Instead, eBay has become the latest digital brand to signal its new-found maturity with a simpler, blander mark.

eBay follows similarly straightlaced rebrands for the likes of Aol, Microsoft and even Twitter which rationalised its mark earlier this year.

Microsoft logo from 1975




1987 – 2012


2012 –

Wikipedia charts the progression of the Twitter logo

It's a familiar pattern, but one that seems to apply particularly to tech start-ups. Typically these companies are started up by friends in garages or college campuses. The task of branding the new business will most likely be handed to a friend of a friend who 'is good at drawing' or perhaps a university colleague in the art department. Google's original logo was drawn by its founder Sergey Brin before his Stanford colleague Ruth Kedar created the version we know today.


The evolution of the Google logo from Neatorama which has a good summary of tech logo development here


Before Apple enlisted the professional help of San Francisco ad agency Regis McKenna, resulting in its rainbow-striped fruit, its original logo was a hippyish drawing of Isaac Newton sitting under that famous tree drawn by co-founder and engineer Ronald Wayne in 1976.



As the company grows and investment flows in, so does the pressure to appear more 'business-like'. Jeans are exchanged for business suits (although, famously, not in the case of Steve Jobs or Mark Zuckerberg), garages become glass and steel office suites in some Californian business park and, eventually, that quirky, idiosyncratic logo becomes a slick, shiny 'brand identity'. Time to put away childish things and act like a grown-up.

But wasn't it their child-like, inquisitive, disruptive nature that made these brands so exciting in the first place? In their idiosyncrasies, logos such as eBay's signalled outsider status. As a result they attracted huge followings from customers who believed they were not just using a service but were part of a movement.

For brand identity designers, this is quite a conundrum. How do you maintain the values that built the business in the first place while recognising that, today, the organisation is a very different animal? How do you get Wall Street to take you seriously while also implying that you're still the loveable rebel you were in your younger days? And can you set aside your natural designerly aversion to the founder's 'unique' way with a free graphics package and recognise that if you make a mark that strips out all the weirdness, you end up without a personality. In fact, are designers guilty of anaesthetising the tech world, sucking all the fun out of their visual expression in the search for conformity and 'good design'?

Wolff Olins' Aol rebrand can be seen as an attempt to reconcile these competing pressures. The mark is sober and plain, but the imagery that sits behind it, commissioned from young artists (such as those from illustration collective Peep Show, above), is meant to convince us that the brand still retains some funkiness.

It's a little like an ageing rock band. The fans know that they're all now mega-rich pensioners living in Surrey mansions, that the hotel room TV is more likely to be used to catch up with the business news than for the purposes of defenestration, but they still expect a whiff of danger.

The notable exception to this blandification is Google. It's had a little wash and brush up over the years, but the basic mark and particularly its use in Google's famous daily doodles retains the geekiness of the start-up days. Now that Google is a multi-billion dollar concern, how long before it too reaches for the suit and tie?


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new eBay logo = design "Nobel Prize nominate" = awfully, simply death
Ryszard Pilch
2012-09-14 12:07:18

But the current Apple logo is stylish, restrained and clever. The current Aol logo is mad-as-a-box-of-badgers, but daring and different. And both still tick the 'corporate' box. Ebay's new 'logo' is cold and devoid of wit, imagination or skill. Created by an agency that is capable of much, much better, I'm laying the blame squarely at the client's door.
2012-09-14 12:24:43

More web 2.0 genericism.
2012-09-14 14:18:23

So, the Aol brand "still retains some funkiness".
Like this?
Or this?
Mark Ferguson
2012-09-14 16:05:20

@ Mark Ferguson
Well, there's funky and there's, if you will forgive me, funkayyyyy
CR PatrickBurgoyne
2012-09-14 16:10:54

@ Patrick Burgoyne

Just how I like it!
Have a funkayyyyy weekend!

Mark Ferguson
2012-09-14 18:15:28

The new Ebay logo is hardly a upgrade. Simplicity is normally good but it look too generic.
2012-09-17 04:02:38

'How do you get Wall Street to take you seriously while also implying that you're still the loveable rebel you were in your younger days?'. This argument doesn't make any sense to me. Surely if you've already become a multi billion dollar company WITH the original quirky logo you don't need to blandify your design to be taken seriously?
2012-09-17 08:10:54

The new Ebay design is simple and mature, but lacks the life that the old logo had. I suppose it's natural that they want to appear more corporate now they are one of the biggest ecommerce sites in the world.

As for Google, it's mental to see the difference! That first one looks like it was made in Microsoft Word!
Mark Digital London
2012-09-19 12:52:42

OMG all the personality is stripped-out. Horrible- bad uncrafted typography. Unless the digital activation of the new ebay brand is amazing... I can't understand why you would take out the personality of a brand to look more generic and passive? Its lost all its heritage and community/challenger values and the agency responsible should be ashamed!
2012-10-04 13:08:05

So that was what Apple's logo looked like in the beginning? It looks far too complicated and I am glad it has evolved to the simple design that is used today.
Jeanette Hayworth
2012-10-05 05:04:23

This sounds like a strange question, but please humour me...

Why is there no 'Branding' tab in subjects list on this website?

I think it's gaping absence represents our industries general lack of understanding between a brand vs a logo. It's absolutely impossible to generate a well-rounded, informed argument on a brand without seeing the bigger picture. Picking one asset like a logo, is the same as saying "I hate Mexico, because I ate a taco once and didn't like it".

Too often, comments on logos sound like something my parents would say. I love my parents, but they don't understand brands and the way they are built, they only kind of understand the experience they get from interacting with them... and even then they probably don't think a brand is involved in guiding how they feel.

Visceral, superficial views on 'logos' devalue our industry and what we can achieve. Design can do so much more than people believe, and it's our duty to show the way, and elevate it. I think we should be having deeper more meaningful debates about the power design – no logos – and it's ability to change worlds.
Oliver Maltby
2012-11-08 21:45:00

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