Ten years ago, you might have decided your business needed a smartphone app to compete. Today, you may be considering putting a chatbot on your website for the same reason. But consumers have never been more empowered – and they don’t want chatbots. In fact, they don’t even want to navigate around your website.
CR gets serious about being funny featuring
Wes Anderson’s Isle of Dogs, Lisa McGee,
Naresh Ramchandani, David Kolbusz, Roz Chast,
Emily Oberman, Asterix, Stephen Collins,
Dominic Wilcox and the DLR