Helping GWR stay on track – a day with the Great Western Railway Twitter team

At the first sign of delay or disruption, disgruntled commuters turn to Twitter to vent their fury. CR spends a day with GWR’s social team to see how they cope with complaints, questions and some very strange requests

SENIOR DESIGNER

London (Euston)

MID-WEIGHT DESIGNER

Harpenden, Hertfordshire

DESIGNER

Witney, Oxfordshire

HEAD OF DESIGN

Winchester