Features

How western food trends are impacting Indian food markets

Although supermarkets still account for a relatively small share of food sales in India, their impact is already distorting customer expectations and forcing traditional vendors to change the way they operate and display their wares 

The secret to Hakkasan’s success

When Alan Yau launched Hakkasan in 2001, he wanted to transform perceptions of Chinese food. Sixteen years later, it is a global brand with 13 restaurants world-wide and nightclubs in Las Vegas. Lucy Wright, Director of Brand Creative at Hakkasan Group, talks to CR about the secret to its success and the minimal but opulent design approach adopted by Hakkasan and sister brands Yauatcha, HKK and Sake No Hana

Transforming London’s poshest grocer

Seen by some as fusty, just for tourists, Christmas gifts or the elite, Fortnum & Mason presented some serious challenges for Customer Experience Director Zia Zareem-Slade. She tells CR how she set about updating one of the UK’s oldest and best-known brands

Nelly Ben Hayoun on teaching designers how to change the world

Experience designer Nelly Ben Hayoun has teamed up with Amsterdam’s Sandberg Instituut, WeTransfer and Village Underground to launch The University of the Underground – a free MA programme for designers who want to change the world. We caught up with Ben Hayoun to find out more…

The joy of the archive

The Estate of Abram Games has launched a new website of the late, great designer’s work. Even better, it’s also possible to visit the archive in person. We look at the enduring value of such resources

What am I supposed to do with this cup?

We get through 5,000 disposable paper coffee cups a minute, but very few of them are ever recycled. Why? Sophie Thomas, of design studio Thomas.Matthews, lays out the problem 

Olafur Eliasson on his set design for Tree of Codes

Olafur Eliasson, Jamie xx and Wayne McGregor’s touring ballet Tree of Codes has arrived in London for a week-long run at Sadler’s Wells. We caught up with Eliasson at creative conference Design Indaba to talk about the ambitious collaboration

CR in print

Each month we focus on one key part of society, from food or travel to entertainment, education or fashion, we ask one big question – how is creativity changing our world?

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