How London Overground’s new names were chosen
The London Overground network, which previously had no specific names for routes, has revealed six names dedicated to historic stories and underrepresented communities
How design can improve relationships between providers and customers, governments and citizens
The London Overground network, which previously had no specific names for routes, has revealed six names dedicated to historic stories and underrepresented communities
AI will give brands the opportunity to create personalised, human-centred experiences for audiences, generating love and loyalty. Here, R/GA UK’s Kyle Wheeler explains how brands can prepare for the next level of customer experience
Unpredictable times can create a desire for control and order, but this results in blandness when it comes to design and advertising, says Wolff Olins’ Wayne Deakin. Instead we need to engage with the chaos
The now-defunct studio will continue to inspire and educate through an extensive archive of its groundbreaking work co-created with trusted partner Barkas
Brands tend to over-promise and under-deliver, which can be disastrous for their future prospects. Here, Wolff Olins’ Wayne Deakin suggests three ways for them to change for the better
If you want a community to buy into a new brand, you need to design with them, not for them, says Melissa Higgs, principal at design studio hcma
Does technology need to spend so much time pestering us for attention? We discuss whether design can create a better, calmer relationship with our devices and their notifications
Covid-19 and inequalities in the industry such as pay disparity are hugely influencing women’s experiences in design, according to a new report from Women’s Design and Research Unit, which also offers some advice to create change
The Japanese cosmetics giant has a rich design legacy that dates back over a century. We speak to the Shiseido Creative team about how its history is steering its future in the beauty industry
Changes swept through the tech sector this year, leaving a trail of uncertainty across social media, cryptocurrency, and the creative workforce – but opportunity in some corners, too
Grand Prix winners from Germany, Norway, India, the United States, Canada and Brazil were celebrated in this year’s awards
Bruce Mau, who spoke recently at Design Week Ireland, talks to CR about his design philosophy, how he defines the role of a designer, and makes a case for optimism in dark times