Service Design

How design can improve relationships between providers and customers, governments and citizens

The co-living movement

London startup The Collective is hoping to tackle urban loneliness with co-living spaces that encourage social interaction. We talk to the brand’s co-founder, Reza Merchant, about creating a new kind of home for growing cities

How Citymapper is changing how we get from A to B

Citymapper has been simplifying our stressful commutes and muddled transport networks since 2011 – and injecting a bit of fun into things while doing so. Aimée McLaughlin investigates how the team behind the app is helping to shape the future of our cities

So you want to be a… UX/UI Designer

From websites and apps to wearable tech and VR, Michelle Cortese brings her UX expertise to a wide range of projects. Here she sheds light on the creative possibilities of working as a UX/UI designer

Cannes Lions winners 2019

We take a look at all the Grand Prix winners from this year’s Cannes Lions festival, where Burger King, Nike and the New York Times were the biggest winners

Bill Posters on deepfakes and transparency

Artist-researcher Bill Posters talks to CR about creating viral celebrity deepfakes, as well as the role of art in making complex topics relatable and the motivations behind Spectre, his new award-winning installation with Daniel Howe

Greggs: on authenticity and keeping things silly

Bakery chain Greggs is thriving, thanks in no small part to its cheeky approach to branding and marketing. As a part of our Annual 2019 coverage, Emma Tucker finds out why the brand’s no-nonsense attitude works so well