Service Design

How design can improve relationships between providers and customers, governments and citizens

Predictions for the new decade: Perry Nightingale

To mark the start of the 2020s, we’ve asked a selection of our regular columnists to offer up some predictions of what lies ahead for the creative industries. Here, creative technologist Perry Nightingale outlines some wildcard moments in tech that may happen this decade

Predictions for a new decade: Anna Higgs

To mark the start of the 2020s, we’ve asked a selection of our regular columnists to offer up predictions of what lies ahead for the creative industries. Here, Facebook Head of Entertainment Anna Higgs looks to cinema history to help foretell the future

Predictions for a new decade: Patrick Burgoyne

To mark the start of the 2020s, we’ve asked a selection of our regular columnists to offer up predictions of what lies ahead. Here, D&AD CEO Patrick Burgoyne foresees an end to design blandness, and makes a plea for the industry to get serious about climate change

Trends of 2019: Branding and logos

This year saw the release of some major rebrands and new logos, plus real innovation in sectors – from death to the law – that have previously proved resistant to modern branding techniques. We examine the highs and lows of 2019 here

Why brands need to be bolder and braver than ever

The world doesn’t want to spend less money; it just wants to spend it better, says Paul Austin, Director and Founding Partner of Made Thought. Here he expounds on how the brands that can deliver bold experiences will be the ones that succeed