The paradox of choice is not a new problem. Barry Schwartz wrote a book with that title in 2004. The term ‘overchoice’ was coined as far back as 1970 by the book Future Shock. They both describe a cognitive process by which people find it difficult to make the right decision because they have too many options. Or to use even more old-fashioned language, they can’t see the wood for the trees.
I think it’s getting worse, though.