Why Britain’s welfare system needs a redesign

Since 2007, Hilary Cottam’s Participle project has focused on developing alternative models for public services, from a social network for older people to a new membership service for jobseekers. Here, Cottam explains how design thinking is key to devising a welfare system fit for the 21st century

 

BRAND MANAGER

Bristol but would consider flexible working for the right candidate

DESIGN DIRECTOR

Leeds or London with travel to Leeds Min 3 days a week